A powerful force

The Globalization of Markets

FROM THE MAY 1983 ISSUE
Harvard Business Review
Who can forget the televised scenes during the 1979 Iranian uprisings of young men in fashionable French-cut trousers and silky body shirts thirsting for blood with raised modern weapons in the name of Islamic fundamentalism?

Organizational Learning

The Challenge of Organizational Learning

Disseminating insights and know-how across any organization is critical to improving performance, but nonprofits struggle to implement organizational learning and make it a priority. A recent study found three common barriers to knowledge sharing across nonprofits and their networks, as well as ways and means to overcome them.

Strategic Planning

WHAT IS VMOSA?

One way to make that journey is through strategic planning, the process by which a group defines its own “VMOSA;” that is, its Vision, Mission, Objectives, Strategies, and Action Plans. VMOSA is a practical planning process that can be used by any community organization or initiative. This comprehensive planning tool can help your organization by providing a blueprint for moving from dreams to actions to positive outcomes for your community.

SMART

SMART is a mnemonic acronym, giving criteria to guide in the setting of objectives, for example in project management, employee performance management and personal development. The letters S and M usually mean specific and measurable. The other letters have meant different things to different authors, as described below.

SMART criteria are commonly attributed to Peter Drucker’s management by objectives concept. The first known use of the term occurs in the November 1981 issue ofManagement Review by George T. Doran.[2] The principal advantage of SMART objectives is that they are easier to understand, do, and be confident that they have been done.

SMARTER gives two additional criteria. For example, evaluated and reviewed are intended to ensure that targets are not forgotten.

SMARTTA is a variant of SMARTER with the last two letters TA in the place of ERT is Trackable with clear measures of success and A is Agreed to ensure understanding and commitment.

he November 1981 issue of Management Review contained a paper by George T. Doran called There’s a S.M.A.R.T. way to write management’s goals and objectives.[2][3] It discussed the importance of objectives and the difficulty in setting them.

Ideally speaking, each corporate, department, and section objective should be:

  • Specific – target a specific area for improvement.
  • Measurable – quantify or at least suggest an indicator of progress.
  • Assignable – specify who will do it.
  • Realistic – state what results can realistically be achieved, given available resources.
  • Time-related – specify when the result(s) can be achieved.

Notice that these criteria don’t say that all objectives must be quantified on all levels of management. In certain situations it is not realistic to attempt quantification, particularly in staff middle-management positions. Practicing managers and corporations can lose the benefit of a more abstract objective in order to gain quantification. It is the combination of the objective and its action plan that is really important. Therefore, serious management should focus on these twins and not just the objective.

—George T. Doran, There’s a S.M.A.R.T. way to write management’s goals and objectives

The International Standard Book Number (ISBN)

The International Standard Book Number (ISBN) is a unique[1][2] numeric commercial book identifier based upon the 9-digitStandard Book Numbering (SBNcode created by Gordon Foster, Emeritus Professor of Statistics at Trinity College, Dublin,[3] for the booksellers and stationers WHSmith and others in 1965.[4]

The 10-digit ISBN format was developed by the International Organization for Standardization (ISO) and was published in 1970 as international standard ISO 2108.[4] However, the 9-digit SBN code was used in the United Kingdom until 1974. An SBN may be converted to an ISBN by prefixing the digit “0”. ISO has appointed the International ISBN Agency as the registration authority for ISBN worldwide and the ISBN Standard is developed under the control of ISO Technical Committee 46/Subcommittee 9 TC 46/SC 9. TheISO on-line facility only refers back to 1978.[5]

Since 1 January 2007, ISBNs have contained 13 digits, a format that is compatible with “Bookland” European Article Number EAN-13s.[6]

Occasionally, a book may appear without a printed ISBN if it is printed privately or the author does not follow the usual ISBN procedure; however, this can be rectified later.[7]

Another identifier, the International Standard Serial Number (ISSN), identifies periodical publications such as magazines.