DMAIC (an acronym for Define, Measure, Analyze, Improve and Control) (pronounced də-MAY-ick) refers to a data-driven improvement cycle used for improving, optimizing and stabilizing business processes and designs. The DMAIC improvement cycle is the core tool used to drive Six Sigma projects. However, DMAIC is not exclusive to Six Sigma and can be used as the framework for other improvement applications.
Operating Characteristic (OC) Curve
The OC Curve is used in sampling inspection. It plots the probability of accepting a batch of items against the quality level of the batch.
Yves Morieux
Published on Jan 23, 2014
Why do people feel so miserable and disengaged at work? Because today’s businesses are increasingly and dizzyingly complex — and traditional pillars of management are obsolete, says Yves Morieux. So, he says, it falls to individual employees to navigate the rabbit’s warren of interdependencies. In this energetic talk, Morieux offers six rules for “smart simplicity.” (Rule One: Understand what your colleagues actually do.)
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TQM tea
Uploaded on Apr 11, 2009
A Total Quality Management training video produced by final year MEng students at the University of Edinburgh. The aim of the video is to explain the main principles of TQM in a tongue-in-cheek style to improve the tea making process in a tea shop business.